Frequently asked questions

SHIPPING & PAYMENT INFORMATION

WHEN WILL MY ORDER SHIP?

WILL I HAVE TO PAY INTERNATIONAL TAXES & DUTIES?

HOW ARE TAXES AND DUTIES CALCULATED?

ORDER INFORMATION & CONCERNS

I NEED TO CHANGE SOMETHING ON MY ORDER. HOW CAN I DO THAT?

MY ORDER STATUS SAYS "UNFULFILLED". WHAT DOES THAT MEAN?

WHY WAS MY ORDER CANCELED?

WATCH SPECS & WARRANTY

WHAT TYPE OF MOVEMENT IS USED?

ARE MVMT WATCHES WATERPROOF?

WHAT TYPE OF LEATHER IS USED?

WHAT IS THE GLASS MADE OF?

WHY ARE THE HANDS ON MY CHRONO SUBDIALS NOT POINTING STRAIGHT UP?

IS THERE A WARRANTY?

WHAT TYPE OF BATTERY IS USED?

HOW DO I REPLACE MY BATTERY?

SUNGLASS SPECS & WARRANTY

ARE THEY UV PROTECTED?

DO YOU OFFER PRESCRIPTION LENSES?

WHAT DOES 'POLARIZED' MEAN?

IS THERE A WARRANTY?